E-operations cover Web-based initiatives that:

A: improve the marketing of existing products

B: improve the creation of existing products

C: improve ways to address an identified set of customer needs

D: improve the selling process

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improve ways to address an identified set of customer needs

__________ is the process of deciding what positions the firm will have to fill?

A: Recruitment

B: Selection

C: Personnel Planning

D: Interviewing

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Personnel Planning

A number of benefits can be derived from using E-recruiting, these include:

A: it decreases the effectiveness of the recruitment process by reaching larger numbers of qualified people

B: it increases recruitment costs

C: it decreases and streamlines the administrative process cycle times

D: it does not al!ow the company to evaluate the success of its recruitment strategy

E: it increases the effectiveness of the recruitment process by reaching larger numbers of qualified people

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it increases the effectiveness of the recruitment process by reaching larger numbers of qualified people

The primary aim of recruitment and selection process is to___________?

A: Meet the high labour turnover

B: Hire the best individuals at optimum cost

C: Ensure the availability of surplus in the case of sickness and absence

D: Hire Excess manpower for the future

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Hire the best individuals at optimum cost

To address the challenges and opportunities they face organisations engage in a process of strategic management. Strategic management is:

A: short-term focused and composed of organisational strategy

B: including strategy formulation and implementation

C: short-term focused and composed of the organisations mission

D: vision and value statements

E: long-term focused and composed of organisational strategy

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long-term focused and composed of organisational strategy, including strategy formulation and implementation

Which of the following have/has proven to be a particularly good predictor for jobs that include cognitively complex tasks?

A: intelligence tests

B: integrity evaluations

C: work samplingD) drug tests

D: behavioral assessment

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intelligence tests

Human resource management is the formal part of an organization responsible for all of the following aspects of the management of human resources except:

A: systems

B: processes

C: and procedures

D: policy making

E: implementation

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management of the Organisations finances

A practice used by different companies to reduce costs by transferring portions of work to outside provider rather than completing it internally is termed as:

A: Planning

B: Decentralization

C: Restructuring

D: Outsourcing

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Outsourcing

The system of ranking jobs in a firm on the basis of the relevant characteristics, duties, and responsibilities is known as__________?

A: Job evaluation

B: Job design

C: Job specification

D: Job description

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Job evaluation

A written statement of policies and principles that guides the behaviour of all employees is called__________?

A: code of ethics

B: word of ethics

C: ethics/ dilemma

D: Training Manual

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code of ethics

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